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Monday, August 9, 2010

CCIE Voice Lab Exam Checklist

Expansion of the Voice Lab v3.0 Exam Topics (Blueprint)
Detailed Checklist of Topics to Be Covered
Please be advised that this topic checklist is not an all-inclusive list of Cisco CCIE Voice lab exam subjects. Other relevant or related topics may also appear in the actual lab exam.

Wednesday, June 23, 2010

UCCX Important Links :

Following are good links for UCCX which can help a lot in troubleshooting for many problems that we face in day to day Contact Centre Administration :
 
 
A
B
C
C cont.
D
E
F
G
G cont.
H
I
J
L
M
N
O
P
R

Monday, June 21, 2010

HOW TO INSTALL CUCME.

The Cisco Call Manager Express (CME) software (its new name is Cisco Unified Communications Manager Express)  provides IP Telephony services that run on Cisco Integrated Services routers (such as 2800, 3800 family series). I will start a series of posts in this blog about IP Telephony, starting today with the installation of CME on a supported Cisco router.

The CME software can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp (login required) and you can install it on the router flash. You need to download the CME software (comes as a single .zip compressed file) that is appropriate for the specific router IOS image you are intended to use. The ZIP file contains several individual files and several TAR archives. The individual files can be copied to flash using the regular “copy tftp flash” command and the TAR archives can be copied and extracted to flash using the “archive tar” command (more details later).

The recommended files that you need to install are the following:

  • Basic Files: This is a TAR archive containing the basic files you need to run the Cisco Unified Call Manager express. This archive contains also the phone firmware files required, although additional individual phone firmware files may be needed sometimes. The filename for this tar archive is “cme-basic-x.x.x.tar“.
  • GUI Files: This is again a TAR archive containing only the files of the GUI management tool, which is a mouse-driven interface for provisioning phones and for general CME management after basic installation is complete. The filename for this tar archive is “cme-gui-x.x.x.tar“.
  • Phone Firmware Files: Although the required phone firmware files are included in the Basic tar archive, you may need to add phone firmware files to support individual phone models that are not included in the basic package. Each firmware file is specific for each phone model and for the protocol it uses (i.e SCCP or SIP protocol). By default, new IP phones are shipped with an SCCP firmware image. If the firmware installed on an IP phone is older than the firmware loaded on the Call Manager router flash, the IP phone automatically upgrades its firmware and then registers with the Callmanager. The filename conventions used for phone firmware images are:
    • SCCP firmware: P003xxyyzzww or SCCPxxyyzzww
    • SIP firmware: P0S3-xx-y-zz or SIPxxyyzzww
    • For Java-based IP phones, such as the Cisco Unified IP Phone 7911, 7941, 7941GE, 7961, 796GE, 7970, and 7971, the firmware consists of multiple files including JAR and tone files.

Installation of CME software

After you download the .zip CME software file from Cisco, uncompress the file on a local TFTP server. You will get several individual files and several TAR archives. We assume the TFTP server is at 192.168.10.1 and has access to the CallManager router.

For individual files:

Use the regular copy command to transfer the file from TFTP to the router’s flash:

Example:

Router# copy tftp://192.168.10.1/P00307020300.sbn flash:

For TAR archive files:

Use the archive command to transfer the files and extract them at the same time to the router’s flash:

Example:

To transfer the Basic Files tar archive (cme-basic-3.0.3.tar) to callmanager router:

Router# archive tar /xtract tftp://192.168.10.1/cme-basic-3.0.3.tar flash:

After all required files are installed, use the “show flash” command to list the files installed on flash memory.

As i am finalizing in preparing my ccie voice home lab i need to buy a cisco 2801 router to run CUCME 7, i can go with my 1760-V router as per my plan but CUCME 7 is not supported on 1760 platform, so i should rethink about my br1 router and as well as my br2 router as i cannot install CISCO UNITY EXPRESS 7 module on 1760-V router i am planning about 26xxXM router for my br2. I will be updating here with my CCIE VOICE HOME LAB setup.

Wednesday, May 26, 2010

1751 VOIP CONFIGURATION GUIDE

Today i found a cool VOIP configuration guide for 1751, it covers a lot of VOIP technologies as i am planning to buy 1700 Series routers for my CCIE VOICE HOME LAB, for the next couple of days i would like to go through all the topics covered in this guide, not wasting much time in it but just going through all the configuration steps and just figuring out the technologies that are mentioned in this guide.

Following is the link for the above mentioned guide

CISCO 1751 SOFTWARE CONFIGURATION GUIDE.

Tuesday, May 25, 2010

CCIE VOICE HOME LAB

I have been searching the web from last 4 weeks and scratching my head to find the most cost effective way to build a decent Voice lab. And now with the good news of no OEQs I am more thrilled to get this thing up and running.


I searched the web and tried to collect most possible cost effective topology for CCIE VOICE HOME LAB.

Following are the devices that i have chosen for my home lab.

      HQ

      This is going to be the most critical router of my lab as i am going to connect all my servers to this router and this is where CISCO wants to use 3825 in actual CCIE VOICE LAB.

      I will use a 1760, 2620XM or a 3640. Now remember this router connects to the PSTN and branch routers using FR and T1. For Frame Relay you will need a WIC-1T card and for T1 you will need a VWIC-1MFT-T1.

          • Cisco WS-3550-24PS-E            ( 100$ )
      • Cisco 1760 with PVDM               ( 100$ )                   
      • VWIC-1MFT-T1                             ( 100$ )                   
            • PVDM2-32                                     ( 300$ )                    
    • WIC-1T                                           ( 50$ ) 
    • HQ Phones
      • Cisco 7961                                    ( 75$ )                   
      • Cisco 7961                                    ( 75$ )
      • Cisco 7961                                    ( 75$ )
      • BR1

      On this router i am going to test my SRST functionalities and CUCME.

            • Cisco WS-3550-24PS-E            ( 100$ )
        • Cisco 1760 with PVDM               ( 100$ )                    
        • VWIC-1MFT-T1                             ( 100$ )                   
              • PVDM2-32                                     ( 300$ )                    
      • WIC-1T                                           ( 50$ )
      • BR1 Phones
        • Cisco 7961                                    ( 75$ )                    
        • Cisco 7961                                    ( 75$ )
        • BR2

        On this router i am going to test my unity express configurations and integrating it with my cucm cluster and some testing on integration with CUCME

                  • Cisco WS-3550-24PS-E            ( 100$ )
              • Cisco 1760                                   ( 100$ )                    
              • VWIC-1MFT-T1                             ( 100$ )                   
                    • PVDM2-32                                     ( 300$ )                    
            • WIC-1T                                           ( 50$ )
            • NM-CUE                                         ( 500$ ) 
                    • BR2 Phones
                      • Cisco 7961                                    ( 75$ )                    
                      • Cisco 7961                                    ( 75$ )
                  • PSTN Router

                  This router is going to be the gatekeeper and the PSTN. Same as the HQ router it will need to be equipped to handle frame relay and T1.
                  This router will act as the T1 switch (hence the name PSTN) all of the routers will connect to this router for T1 termination

                            • Cisco 1760                                   ( 100$ )                    
                      • VWIC-2MFT-T1                             ( 130$ )                   
                            • PVDM2-32                                     ( 300$ )                    
                    • WIC-1T                                           ( 50$ )
                  • FXS Card                                        ( 50$ )
                  • PSTN Phone
                    • Cisco 7961                                    ( 75$ ) 

                   

                  Frame Relay Switch

                  I am very bad in setting up frame-relay, i will get a chance to play around with frame-relay to setup my CCIE VOICE HOME LAB.

                  Cisco 2522 : It has built-in serial ports, so no more extra modules required to setup a frame-relay switch or terminal server.
                  Cisco 3640 : You will need an NM-4T network Module.


                  Cisco 2522                                      ( 225 $ )
                  Cisco 3640                                      ( 90$ )
                  NM-4T                                               ( 50$ )

                  • Server and Applications
                    • Dell T100 Server Xeon 3.0 8GB RAM       ( 1000$ )   
                    • VM for CUCM PUB
                    • VM for CUCM SUB
                    • VM for CUC
                    • VM for UCCX
                    • VM for CUPS
                    • VM for Windows 2003 for AD integration.

                   

                  Approximately your CCIE VOICE HOME LAB will cost you around 5000 US $.

                   

                  If any one has a better lab setup idea please you are most welcome to comment and let me know.

                   

                  SRND FOR CISCO UNIFIED COMMUNICATIONS

                  Cisco SRND for CUCM is the best resource guide to get an overview about the technology. I would recommend everyone who is preparing for CCIE VOICE LAB to read the guide for at least once, not only those preparing for CCIE LAB but this guide is helpful for everyone.
                  Below is the link for CISCO CUCM SRND :
                  CUCM SRND 7.x

                  Tuesday, May 11, 2010

                  Core Knowledge Questions (OEQ) Removed for CCIE Voice and R&S Lab Exams

                  With more than six months of exam results now available, Cisco is able to report that the troubleshooting components of the CCIE Voice v3.0 and CCIE R&S v4.0  lab exams are performing well in validating expert level networking skills.  Considering these results, Cisco has decided to eliminate the Core Knowledge questions from the current CCIE R&S v4.0 and CCIE Voice v3.0 Lab Exams.  Beginning on May 10, 2010, CCIE R&S and CCIE Voice Lab Exams, in all global locations, will no longer include the four open-ended Core Knowledge questions.  The total lab time will remain eight hours.